The safety sequence
- Steer right as you lose power. Aim for the shoulder, not the left lane, unless a crash already blocks the right.
- Stop as far from travel lanes as you can. Wheels straight. Parking brake on. Hazards on.
- Keep seat belts on. Move passengers to the side away from traffic only if the car itself is unsafe — fire, smoke, or a hit that is still possible.
- Call (504) 414-8034. Give direction, exit, and vehicle color. Ask for a 30-minute-class ETA and a flat price.
- Unlock when the driver knocks. Stay off the white line while we cone and load.
What we will ask, and why
Direction matters because a truck going the wrong way on I-10 cannot legally U-turn through the median. Exit names matter because “near Metairie” is several miles of shoulder. Vehicle type matters because an AWD crossover may need a flatbed. Injuries matter because that is an ambulance first and a wrecker second.
If this is a crash, say so. We will treat it as accident recovery and bring straps for loose panels. If it is a no-crank in the emergency lane, it may be a jump start. If it is one flat and you have a donut, it may be a $65 change instead of a tow.
Interstate starting rates
| Service | Starting rate |
|---|---|
| Highway tow hook-up | From $75 + $4/mile |
| Flatbed | From $95 + $4/mile |
| Jump or spare-on tire change | From $65 |
Quoted before dispatch. Verified September 2026.
I-10 segments we run constantly
Airport ramps in Kenner, the Causeway and Clearview stretches in Metairie, the high-rise through downtown, and the East New Orleans run are different traffic pictures. Construction shifts cones weekly. If a lane is closed, tell us what you see. We would rather add five minutes than miss you in a work zone.
Louisiana traveler information is published at 511la.org. Use it for closures. Use us for the truck. Licensed, insured, family-owned, 24/7. For pricing math after you are safe, open the towing cost guide.
“The most useful I-10 call we get is “eastbound, past Clearview, white SUV, hazards on, we are all inside.” The least useful is “we are on the interstate” with no direction and two people standing on the white line.”
Dispatch Manager, 24/7 Rapid Towing
Last updated: September 9, 2026
Dispatch an I-10 Truck